Central Facilities Services
Our Mission Statement
Central Facilities Services (CFS) provides comprehensive facilities maintenance and construction services for The Claremont Colleges. Our mission is to create and maintain a campus environment that supports the academic and operational goals of our partner institutions through strategic planning, construction, and maintenance of facilities. We are dedicated to delivering sustainable, high-quality, and cost-effective infrastructure solutions that enhance the campus experience for all while ensuring safety, functionality, and aesthetic appeal.
Contact Central Facilities Services
Admin Team
Phone: (909) 621-8051
Email: CFS@services.claremont.edu
Hours | Monday – Friday 8:00am – 4:30pm
Central Facilities Services
Administrative Campus Center
101 South Mills Avenue
Claremont, CA, 91711
Have an Emergency?
For emergencies involving life, safety and/or property damage or after-hours and weekend requests, contact the Campus Safety at (909) 607-2000 or Ext. 72000 from a campus phone or email dispatch@claremont.edu
Central Facilities Services
Submit A Work Request
Submit a Work Request
Submit A Work Request
Please note: A service request is generally intended for facilities departments at our member colleges. If you are a student, faculty, or staff member needing assistance, please contact your college’s facilities or maintenance office directly.
To submit a work request, please log in to Azzier. If you need an Azzier account, please email cfs_admin@claremont.edu. If you are having trouble with Azzier, you need an account code added, or this is an urgent or one-time matter you can also email cfs_admin@claremont.edu or call 909-621-8051.
Please provide:
- College
- Building/Area
- Description of Request
- Contact Information
- An account code
After Hours On Call Process Flowchart
Priority Guidelines
Work orders are prioritized according to the scope of work and follow these guidelines:
Priority 1 – Emergency
Imminent threat to life, property, security or environment. Emergencies receive immediate responses and are mitigated until a permanent repair can be made. Examples are an electrical power failure, an overflowing toilet, inoperable elevators, chemical odors, flooding, critical failures of building HVAC systems, lockouts (keyshop), or broken windows that pose an imminent risk. These requests take precedence over other requests. Emergency requests will be responded to within one hour.
Priority 2 – Urgent
A situation posing a potential threat of personal injury, equipment damage or serious disruption to university operations. Examples are malfunctioning heating and cooling systems, plumbing (continuously running toilets/faucets), graffiti, flickering office lights and problems affecting the security of facilities. Urgent requests will be responded to within 24 hours during normal business hours.
Priority 3 – Routine
Non-emergency repairs that do not pose an immediate risk to facilities, systems, equipment or components. Examples are repairing or replacing door hardware; patching and repainting; checking, inspecting, servicing, and adjusting system components; pruning, trimming, mowing, and fertilizing grounds; repairing or replacing obsolete, worn, broken, missing or damaged ceiling tiles; and systems or components that don’t immediately interfere with the university’s mission. Routine requests will be scheduled within 5 business days and completed within 15 business days.
Priority 4 -Scheduled
Maintenance or service that does not pose an immediate risk to facilities, systems, equipment, or components. Examples are projects, events, improvements or enhancements to existing infrastructure/equipment/assets, accommodations for campus shuts downs or prior to Semester return. These requests will be scheduled to begin within 90 days of the request.
Azzier Training
Azzier Training Schedule
Azzier training is open to all member institutions. Topics covered are noted below; however, special requests can be accommodated. Training occurs on the first Thursday of each month for one hour from 9:00am-10:00am on Zoom. Please rsvp and request the zoom link by emailing CFS_Admin@claremont.edu.
Training Topics:
- How to request Azzier access
- How to log-in to Azzier
- How to run a query in Azzier
- How to look up the status of a work order
- Reviewing priority access in Azzier
- Special topics
2025 Schedule:
April 10, 2025
May 1, 2025
June 5, 2025
July 3, 2025
August 7, 2025
September 4, 2025
October 2, 2025
November 6, 2025
December 4, 2025
Labor and Equipment Rental Rates
Labor and Equipment Billable Rates
Labor Rates
Disclaimer:
- After-hours calls (outside of 8:00AM to 4:30PM, Monday through Friday) will be billed at time and a half the standard hourly rate.
- A minimum of two hours will be charged for after-hours call ins.
- Work can be scheduled in advance outside of normal business hours and be billed at the standard hourly rate, for more information contact cfs@services.claremont.edu
Standard Hourly Rates:
- Building Automation Systems | $105/hr
- Carpentry | $75/hr
- Electrical | $92/hr
- HVAC | $99/hr
- Key Shop | $75/hr
- Low Voltage | $105/hr
- Machine | $80/hr
- Paint | $75/hr
- Plumbing | $99/hr
- Preventative Maintenance | $52/hr
- Project Management | $100/hr
- Utility | $66/hr
- Welding and Fabrication| $94/hr
Equipment Rental Rates
The equipment rental list is available, along with the associated rental prices and the trades they belong to. Please note the equipment must only be used by Facilities personnel, and the hourly labor rates above will apply.
Campus Contacts
Campus Contacts
Requests from colleges and affiliates come through the institution’s facilities or maintenance office.
To request maintenance and repair services for The Claremont Colleges and its affiliates, please use the contact information below:
- Campus Safety 24/7 Dispatch for all emergency/safety issues
- Phone: (909)-607-2000
- Email: dispatch@claremont.edu
- Website: services.claremont.edu/campus-safety/
- The Claremont Colleges Services and non-college institutions
- Phone: (909) 621-8051
- Email: cfs@services.claremont.edu
- Website: services.claremont.edu/cfs
- Work Requests: Azzier Login
- Claremont Graduate University
- Phone: (909) 607-7765
- Email: CGU.Facilities@cgu.edu
- Website: https://my.cgu.edu/facilities/
- Work Requests: http://gates.sodexonet.com/adfs/services/trust
- Claremont McKenna College
- Phone: (909) 621-8112
- Email: facilities@cmc.edu
- Website: http://cmc.edu/facilities
- Work Requests: Work Request Portal
- Harvey Mudd College
- Phone: (909) 621-8226
- Email: facilities@hmc.edu
- Website: hmc.edu/facilities-maintenance/
- Work Requests: Facilities Department Website
- Keck Graduate Institute
- Phone: (909) 607-0144
- Email: facilities@kgi.edu
- Website:
- Work Requests:
- Pitzer College
- Phone: (909) 621-8411
- Email: facilities@pitzer.edu
- Website: pitzer.edu/offices/facilities
- Work Requests: Work Request Portal
- Pomona College
- Phone: (909) 621-8300
- Email: facilities@pomona.edu
- Website: Pomona.edu/administration/facilities-campus-services
- Work Requests: Work Request Portal
- Scripps College
- Phone: (909) 621-8281
- Email: maintenance@scrippscollege.edu
- Website: scrippscollege.edu/offices/offices-and-services/facilities
- Work Requests: Work Request Portal
- Rancho Santa Ana Botanical Gardens
- Phone: (909) 625-8767 ext 232
- Email: info@calbg.org
Current Projects
Current Projects
Current Projects
ACC Solar Carport
Scheduled Start of Construction: Summer 2025
Design efforts are ongoing for new solar carports at the ACC public and fleet parking lots. These carports will provide shade, helping to lower our carbon footprint, reduce reliance on the electrical grid, and virtually eliminate ultraviolet damage to fleet vehicles and equipment.
North Campus Property (Formerly Claremont School of Theology)
Assessment and Stabilization: Initiated November 2024
The assessment and stabilization of the North Campus property are focused on implementing a uniform keying system and removing hazardous materials, debris, and dead vegetation. The structures, along with their mechanical, electrical, and data infrastructure, are being evaluated to determine their remaining useful life, necessary repairs, and components requiring replacement. Given the age of the buildings, challenges related to accessibility, lead paint, asbestos, and earth stability are anticipated.
Future Projects
ACC EV Charging Stations Estimated Start Date: 2026
TCCS is planning between 11 and 20 level 2 charging stations in the parking lot. A Level 2 charger typically takes 4 to 10 hours to fully charge a vehicle depending on the vehicle and the size of the battery. Two level 3 charging stations are planned for the Storage Yard. A Level 3 three charging station usually takes approximately 15 – 20 minutes to achieve an 80% charge.
Talks have begun with Electric Vehicle charging station providers to provide this service immediately after the Solar Carports are completed.
Honnold Library Landscape Masterplan
Scheduled Completion: Pending funding
Another Library improvement project is the development and implementation of the Landscape Masterplan. The grounds surrounding the library will be refreshed with new and additional drought-tolerant plants and outdoor furniture. The Agave plants will be removed, and a stately Oak tree will be planted outside the south entrance.
Student Services Building
Scheduled Completion: Project is Paused
The Student Services Building project is paused as the Council of Presidents directed TCCS leadership to explore alternate options. Several options are being explored with a decision on next steps anticipated in spring 2025.
Completed Projects
ACC Landscape Refresh
Completed: January 2025
The ACC Landscape is the latest project to the ongoing enhancements at the Administrative Conference Center. This improvement program began with upgraded signage to reflect the relocation of the Campus Safety offices to ACC. Recent landscaping upgrades include the removal of agave plants and dead or dying vegetation, the installation of new irrigation systems, enhanced lighting, and the introduction of water-efficient, California-friendly plantings. Recycled river rocks were used to create accenting streams that frame the entrances, while a new outdoor covered break area was also added to the space.
Relocation of HEO
Completed: July 2023
The Health Education Outreach Office moved from Tranquada to the Phone Office Building at 330 E. 8th Street. The building was unused for a period to time and required substantial refurbishment: the interior was completely stripped down to the studs and rebuilt to meet modern standards, including the addition of WiFi, network connectivity, updated electrical systems, plumbing, heating and cooling, new lighting, and carpeting. The facility now features ADA-compliant access and a new roof, which meets current accessibility and safety requirements.
Honnold Third Floor Refresh
Completed: Summer 2024
The latest project at the Library is the third-floor refresh. The nature of the project required the work to be completed in phases. The first phase was done during the winter of 2023 break, continued in spring 2024 break, and was completed in the summer of 2024. The work included new carpeting, painting and accessibility improvements to the restrooms.
Facility Resources
Facilities Resources
Facility Resources
After Hours On-Call Process Flow Chart
Central Facilities Services is located at the intersection of Mills Ave. and 1st Street (official address 101 S. Mills Ave, Claremont, CA 91711).
Directions:
From Los Angeles
Take the 10 Freeway East and exit at Indian Hill. Turn left and change to the right lane. Turn right on 1st Street, turn right at the ACC (Administrative Campus Center).
From Orange County
Take the 57 Freeway North to the 10 Freeway East and exit at Indian Hill. Turn left and change to the right lane. Turn right on 1st Street, turn right at the ACC (Administrative Campus Center).
From the Inland Empire
Take the 10 Freeway West and exit at Indian Hill. Turn right and stay in the right lane. Turn right on 1st Street, turn right at the ACC (Administrative Campus Center).
From the Pasadena area
Take the 210 Freeway East and exit at Towne Ave. Turn right and stay in the left lane. Turn left on Foothill Blvd. Turn right on Indian Hill and change to the left Lane. Turn left on 1st Street, turn right at the ACC (Administrative Campus Center).
Event Support & Services
Event Support & Services
To Request Event Services
Please complete and submit the Event Support Form for Central Facilities Services. Our staff will review your request and respond within 48 hours.
Important: Forms should be submitted no later than two weeks prior to the event.
CFS Updates
Planning your projects
CFS encourages you to submit your requests for campus projects by the suggested dates below. This helps with effective planning, staffing, resource allocation, and ensures preparation for the upcoming student populations.
| Due Date | Event |
|---|---|
| April 1, 2025 | Fiscal year-end projects |
| May 1, 2025 | Summer projects |
| June 1, 2025 | Start of Fall Semester August 25, 2025 |
Shops and Services
Supervisor: (909) 607-1217
Building Automation Systems oversees campus-wide energy and building automation systems, including HVAC and lighting controls. They provide operational support, energy analysis, and programming for building automation controls.
Supervisor: (909) 607-3427
The Carpentry Shop performs light construction, including wall, ceiling, and floor repairs. Additional services include cabinet installation, wood door repairs, paneling, and baseboard installation.
Manager: Celia Ruiz | (909) 607-2682
Supervisor: Maryhelen Lopez | (909) 607-1699
Available 24/7
- Business Hours
- 4:00AM to 12:30pm (shift 1)
- 1:00PM to 9:30PM (shift 2)
- Unscheduled work outside business hours are subject to Overtime Rates (Normal Rate x 1.5 with a 2-hour minimum)
Custodial Services maintains over 240,000 square feet of building space. The staff provides building custodial services, including regular cleaning, sanitizing, and overall maintenance of work areas, including, but not limited to, indoor and outdoor spaces such as offices, restrooms, meeting rooms, patios, and entryways. The team also responds to emergency clean-ups as needed.
Supervisor: (909) 607-7354
The Electrical Shop manages electrical repairs, maintenance, and installations for all campuses. Responsibilities include maintaining electrical
distribution, replacing light bulbs and ballasts, supporting emergency generators, and troubleshooting power outages.
The Electrical Substation team is a separate and specialized group within facilities, dedicated to managing and maintaining the electrical infrastructure of The Claremont Colleges (TCC).
Supervisor: (909) 607-1280
The HVAC Shop ensures indoor air quality and temperature control. Its responsibilities include maintaining HVAC systems, chillers, cooling towers, and freezers. The shop also conducts AQMD leak checks and fire extinguisher inspections.
Supervisor: (909) 607-3426
The Key Shop handles the maintenance of locks and keys, including key-system mastering, re-keying, and repairing door hardware. Services extend to electronic locks, proxy card readers, and panic bar installation.
Supervisor: (909) 607-1805
This shop specializes in low-voltage systems (50 volts or less), such as fire alarms, access controls, security cameras, and emergency phones. They also oversee elevator inspections, Telco systems, and building automation integration.
Supervisor: (909) 607-3427
The Paint Shop provides interior and exterior painting using environmentally friendly materials. Services include drywall repair, graffiti removal, parking lot striping, and applying specialty finishes such as epoxy and elastomeric coating.
Supervisor: (909) 607-3343
This shop maintains the campus water system, including pipes, valves, and boilers. Services include unclogging drains, repairing gas lines, testing backflow preventers, and maintaining water systems for compliance.
Construction Project Manager: (909) 607-4440
Project Management oversees design, construction, and renovation projects from start to finish. They ensure compliance with building codes, manage budgets, and coordinate sustainable development and ADA compliance efforts.
Supervisor: (909) 607-3429
The Utility Shop encompasses Grounds, Event Support, Machine, and Welding & Fabrication to provide comprehensive support for campus operations. Its services include event logistics, welding, vehicle maintenance, landscaping, furniture repairs, and light construction for campus facilities.