Central Facilities Services
Contact Central Facilities Services
Admin Team
Phone: (909) 621-8051
Email: CFS@services.claremont.edu
Hours | Monday – Friday 8:00am – 4:30pm
Central Facilities Services
Administrative Campus Center
101 South Mills Avenue
Claremont, CA, 91711
Have an Emergency?
For emergencies involving life, safety and/or property damage or after-hours and weekend requests, contact the Campus Safety at (909) 607-2000 or Ext. 72000 from a campus phone or email dispatch@claremont.edu
Central Facilities Services
Submit A Work Request
Submit a Work Request
Submit A Work Request
Please note: A service request is generally intended for facilities departments at our member colleges. If you are a student, faculty, or staff member needing assistance, please contact your college’s facilities or maintenance office directly.
To submit a work request, please log in to Azzier. If you need an Azzier account, please email cfs@services.claremont.edu. If you are having trouble with Azzier, you need an account code added, or this is an urgent or one-time matter you can also email cfs@services.claremont.edu or call 909-621-8051.
Please provide:
- College
- Building/Area
- Description of Request
- Contact Information
- An account code
Priority Guidelines
Work orders are prioritized according to the scope of work and follow these guidelines:
Priority 1 – Emergency
Imminent threat to life, property, security or environment. Emergencies receive immediate responses and are mitigated until a permanent repair can be made. Examples are an electrical power failure, an overflowing toilet, inoperable elevators, chemical odors, flooding, critical failures of building HVAC systems, lockouts (keyshop), or broken windows that pose an imminent risk. These requests take precedence over other requests. Emergency requests will be responded to within one hour.
Priority 2 – Urgent
A situation posing a potential threat of personal injury, equipment damage or serious disruption to university operations. Examples are malfunctioning heating and cooling systems, plumbing (continuously running toilets/faucets), graffiti, flickering office lights and problems affecting the security of facilities. Urgent requests will be responded to within 24 hours during normal business hours.
Priority 3 – Routine
Non-emergency repairs that do not pose an immediate risk to facilities, systems, equipment or components. Examples are repairing or replacing door hardware; patching and repainting; checking, inspecting, servicing, and adjusting system components; pruning, trimming, mowing, and fertilizing grounds; repairing or replacing obsolete, worn, broken, missing or damaged ceiling tiles; and systems or components that don’t immediately interfere with the university’s mission. Routine requests will be scheduled within 5 business days and completed within 15 business days.
Priority 4 -Scheduled
Maintenance or service that does not pose an immediate risk to facilities, systems, equipment, or components. Examples are projects, events, improvements or enhancements to existing infrastructure/equipment/assets, accommodations for campus shuts downs or prior to Semester return. These requests will be scheduled to begin within 90 days of the request.
Billable Rates
Billable Rates
Disclaimer:
- After-hours calls (outside of 8:00AM to 4:30PM, Monday through Friday) will be billed at time and a half the standard hourly rate.
- A minimum of two hours will be charged for after-hours call ins.
- Work can be scheduled in advance outside of normal business hours and be billed at the standard hourly rate, for more information contact cfs@services.claremont.edu
Standard Hourly Rates:
- Carpentry | $75/hr
- Electrical | $92/hr
- HVAC | $99/hr
- Key Shop | $75/hr
- Low Voltage | $105/hr
- Machine | $80/hr
- Paint | $75/hr
- Plumbing | $99/hr
- Preventative Maintenance | $52/hr
- Utility | $66/hr
- Welding and Fabrication| $94/hr
- Project Management | $100/hr
- Building Automation Systems | $105/hr
Campus Contacts
Campus Contacts
Requests from colleges and affiliates come through the institution’s facilities or maintenance office.
To request maintenance and repair services for The Claremont Colleges and its affiliates, please use the contact information below:
- Campus Safety 24/7 Dispatch for all emergency/safety issues
- Phone: (909)-607-2000
- Email: dispatch@claremont.edu
- Website: services.claremont.edu/campus-safety/
- The Claremont Colleges Services and non-college institutions
- Phone: (909) 621-8051
- Email: cfs@services.claremont.edu
- Website: services.claremont.edu/cfs
- Work Requests: Azzier Login
- Claremont Graduate University
- Phone: (909) 607-7765
- Email: CGU.Facilities@cgu.edu
- Website: https://my.cgu.edu/facilities/
- Work Requests: http://gates.sodexonet.com/adfs/services/trust
- Claremont McKenna College
- Phone: (909) 621-8112
- Email: facilities@cmc.edu
- Website: http://cmc.edu/facilities
- Work Requests: Work Request Portal
- Harvey Mudd College
- Phone: (909) 621-8226
- Email: facilities@hmc.edu
- Website: hmc.edu/facilities-maintenance/
- Work Requests: Facilities Department Website
- Keck Graduate Institute
- Phone: (909) 607-0144
- Email: facilities@kgi.edu
- Website:
- Work Requests:
- Pitzer College
- Phone: (909) 621-8411
- Email: facilities@pitzer.edu
- Website: pitzer.edu/offices/facilities
- Work Requests: Work Request Portal
- Pomona College
- Phone: (909) 621-8300
- Email: facilities@pomona.edu
- Website: Pomona.edu/administration/facilities-campus-services
- Work Requests: Work Request Portal
- Scripps College
- Phone: (909) 621-8281
- Email: maintenance@scrippscollege.edu
- Website: scrippscollege.edu/offices/offices-and-services/facilities
- Work Requests: Work Request Portal
- Rancho Santa Ana Botanical Gardens
- Phone: (909) 625-8767 ext 232
- Email: info@calbg.org
Current Projects
Current Projects
Development Projects:
ACC Landscape Refresh
Scheduled Completion: January 2025
The ACC Landscape is the latest project to the ongoing enhancements at the Administrative Conference Center. This improvement program began with upgraded signage to reflect the relocation of the Campus Safety offices to ACC. Recent landscaping upgrades include the removal of agave plants and dead or dying vegetation, the installation of new irrigation systems, enhanced lighting, and the introduction of water-efficient, California-friendly plantings. Recycled river rocks were used to create accenting streams that frame the entrances, while a new outdoor covered break area was also added to the space.
Relocation of HEO
Completed: July 2023
The Health Education Outreach Office moved from Tranquada to the Phone Office Building at 330 E. 8th Street. The building was unused for a period to time and required substantial refurbishment: the interior was completely stripped down to the studs and rebuilt to meet modern standards, including the addition of WiFi, network connectivity, updated electrical systems, plumbing, heating and cooling, new lighting, and carpeting. The facility now features ADA-compliant access and a new roof, which meets current accessibility and safety requirements.
Honnold Third Floor Refresh
Completion: Summer 2024
The latest project at the Library is the third-floor refresh. The nature of the project required the work to be completed in phases. The first phase was done during the winter of 2023 break, continued in spring 2024 break, and was completed in the summer of 2024. The work included new carpeting, painting and accessibility improvements to the restrooms.
Honnold Library Landscape Masterplan
Scheduled Completion: Pending funding
Another Library improvement project is the development and implementation of the Landscape Masterplan. The grounds surrounding the library will be refreshed with new and additional drought-tolerant plants and outdoor furniture. The Agave plants will be removed, and a stately Oak tree will be planted outside the south entrance.
Student Services Building
Scheduled Completion: Project is Paused
The Student Services Building project is paused as the Council of Presidents directed TCCS leadership to explore alternate options. Several options are being explored with a decision on next steps anticipated in spring 2025.
ACC Solar Carport
Scheduled Start of Construction: Summer 2025
Design efforts are ongoing for new solar carports at the ACC public and fleet parking lots. These carports will provide shade, helping to lower our carbon footprint, reduce reliance on the electrical grid, and virtually eliminate ultraviolet damage to fleet vehicles and equipment.
North Campus Property
Assessment and Stabilization: Initiated November 2024
The assessment and stabilization of the North Campus property are focused on implementing a uniform keying system and removing hazardous materials, debris, and dead vegetation. The structures, along with their mechanical, electrical, and data infrastructure, are being evaluated to determine their remaining useful life, necessary repairs, and components requiring replacement. Given the age of the buildings, challenges related to accessibility, lead paint, asbestos, and earth stability are anticipated.
CFS Updates
CFS Open House at ACC, January 17 from 9:00AM to 11:00AM, on the North Patio!
Central Facilities Services is having an Open House on Friday, January 17 from 9:00AM to 11:00AM at the Administrative Campus Center, North Patio.
All Facilities staff across the 5C are welcome!
Take a tour of our facilities, meet our new staff, learn about our services, participate in a website scavenger hunt and win a prize!
~Scavenger Hunt~
Can you find all the Waldos?
Hidden on our new website, there are 5 Waldo’s (This one counts!). If you can find them, you are eligible to enter a raffle for a special prize!
Planning your projects
CFS encourages you to submit your requests for campus projects by the suggested dates below. This helps with effective planning, staffing, resource allocation, and ensures preparation for the upcoming student populations.
Due Date | Event |
---|---|
November 1, 2024 | Winter Break Dec. 23, 2024-Jan. 20, 2025 |
December 1, 2024 | Start of Spring Semester January 21, 2025 |
February 1, 2025 | Spring Break March 17-21, 2025 |
April 1, 2025 | Fiscal year-end projects |
May 1, 2025 | Summer projects |
June 1, 2025 | Start of Fall Semester August 25, 2025 |
Shops and Services
Supervisor: Vacant| (909) 607-1217
- Available 24/7
- Business Hours 8:00AM to 4:30PM
- Unscheduled work outside business hours are subject to Overtime Rates (Normal Rate x 1.5) with a 2-hour minimum
- Building Automation Controls
- Installation, maintenance and repair of building automation systems.
- Support of facilities departments use of building automation systems.
- Operation of building automation systems to diagnose and repair a wide array of issues with different systems.
Supervisor: Alex Oceguera| (909) 607-3425
- Available 24/7
- Business Hours 8:00AM to 4:30PM
- Unscheduled work outside business hours are subject to Overtime Rates (Normal Rate x 1.5) with a 2-hour minimum
- Custom cabinetry, office furniture, and millwork
- Drywall installation and patching
- Furniture repair
- Familiarity with all building materials including laminates, hardwoods and renewable products
Supervisor: Jimmy Griego | (909) 607-1805
- Available 24/7
- Business Hours 8:00AM to 4:30PM
- Unscheduled work outside business hours are subject to Overtime Rates (Normal Rate x 1.5) with a 2-hour minimum
- Repair and maintenance of electrical distribution systems
- Experts with lighting, power panels, motor control centers, generators and automatic transfer switches
- Assistance with tenant improvements and new construction
- Review of plans for new construction and renovation
Supervisor: Don Grubbs | (909) 607-1280
- Available 24/7
- Business Hours 8:00AM to 4:30PM
- Unscheduled work outside business hours are subject to Overtime Rates (Normal Rate x 1.5) with a 2-hour minimum
- Maintenance and repair of air conditioning equipment of all sizes (includes chillers, cooling towers, DX and split systems)
- Maintenance and repair of refrigeration and ice machines
- Repair of vacuum pumps and air compressors
- Review of plans for new construction and renovation
Supervisor: Alex Oceguera | (909) 607-3426
- Available 24/7
- Business Hours 8:00AM to 4:30PM
- Unscheduled work outside business hours are subject to Overtime Rates (Normal Rate x 1.5) with a 2-hour minimum
- Key-system mastering and sub-mastering
- Maintenance of locksets and keys from most manufacturers
- Repair or replacement of door hardware (includes electronic and cypher-type locks)
- Key duplication (by appointment only)
Supervisor: Tom Sehnert | (909) 607-1805
- Available 24/7
- Business Hours 8:00AM to 4:30PM
- Unscheduled work outside business hours are subject to Overtime Rates (Normal Rate x 1.5) with a 2-hour minimum
- Installation, maintenance and repair of fire alarm systems and dialer-based intrusion, temperature and panic alarms
- Installation, maintenance and repair of building automation systems, security cameras, telephone/data systems and card access/laundry reader systems
- Coordinate, schedule and supervise elevator and wheelchair lift inspections, repairs and upgrades
- Review of plans for new construction and renovation
Supervisor: Dave Dempsey | (909) 607-3430
- Available 24/7
- Business Hours 8:00AM to 4:30PM
- Unscheduled work outside business hours are subject to Overtime Rates (Normal Rate x 1.5) with a 2-hour minimum
- Services for all types of vehicles including heavy equipment, large trucks, smaller vehicles, electric carts, groundskeeping equipment and generators
Supervisor: Alex Oceguera | (909) 607-3427
- Available 24/7
- Business Hours 8:00AM to 4:30PM
- Unscheduled work outside business hours are subject to Overtime Rates (Normal Rate x 1.5) with a 2-hour minimum
- Interior, exterior, commercial, residential and industrial painting
- Patch and repair walls
- Paint curbs, streets and parking lots
- Interior and exterior signage (painting, engraving, glass and Braille customizations available)
Supervisor: Phil Hickman| (909) 607-3343
- Available 24/7
- Business Hours 8:00AM to 4:30PM
- Unscheduled work outside business hours are subject to Overtime Rates (Normal Rate x 1.5) with a 2-hour minimum
- Installation and maintenance of hydronic and steam boilers
- Unclog and snake drains, main lines and branches
- Installation of plumbing lines of all types, including copper, cast iron and PVC
- Test and repair of backflow preventers ($65)
- Completion of county and water company compliance paperwork at no additional cost
Supervisor: Don Grubbs | (909) 607-3432
- Available 24/7
- Business Hours 8:00AM to 4:30PM
- Unscheduled work outside business hours are subject to Overtime Rates (Normal Rate x 1.5) with a 2-hour minimum
- Systematic inspection and correction of HVAC equipment
- Fire extinguisher preventative maintenance
Contact: David Simpson | (909) 607-4440
- Project Planning and Scheduling
- Budgeting and Cost Management
- Contract Management
- Risk Management
- Quality Management
- Procurement Management
- Stakeholder Communication and Coordination
- Site Management
- Project Documentation and Reporting
- Project Closeout and Handover
Supervisor: Dave Dempsey | (909) 607-3429
- Available 24/7
- Business Hours 8:00AM to 4:30PM
- Unscheduled work outside business hours are subject to Overtime Rates (Normal Rate x 1.5) with a 2-hour minimum
- All-purpose general labor
- Light excavation and trenching
- Concrete saw cutting, replacement and coring
- Roof and gutter cleaning
- Groundskeeping and property management
- Additional support for events
Supervisor: Dave Dempsey | (909) 607-3430
- Available 24/7
- Business Hours 8:00AM to 4:30PM
- Unscheduled work outside business hours are subject to Overtime Rates (Normal Rate x 1.5) with a 2-hour minimum
- Creation of metal structures
- TIG/MIG welding
- Repair of existing metal structures