Central Facilities Services
Central Facilities Services (CFS) provides comprehensive facilities maintenance and construction services for The Claremont Colleges. Our mission is to create and maintain a campus environment that supports the academic and operational goals of our partner institutions through strategic planning, construction, and maintenance of facilities. We are dedicated to delivering sustainable, high-quality, and cost-effective infrastructure solutions that enhance the campus experience for all while ensuring safety, functionality, and aesthetic appeal.
Contact Central Facilities Services
Admin Team
Phone: (909) 621-8051
Email: CFS@services.claremont.edu
Hours | Monday – Friday 8:00am – 4:30pm
Central Facilities Services
Administrative Campus Center
101 South Mills Avenue
Claremont, CA, 91711
Are you a student?
If you’re a student and have noticed a facilities issue (e.g., broken equipment, maintenance needs, or service requests), please contact your campus facilities office directly. Our consortium supports university facilities teams, but we are not able to accept direct requests from students.
Have an Emergency?
For emergencies involving life, safety and/or property damage or after-hours and weekend requests, contact the Campus Safety at (909) 607-2000 or Ext. 72000 from a campus phone or email dispatch@claremont.edu
Submit A Work Request
Submit a Work Request
Submit A Work Request
Please note: A service request is generally intended for facilities departments at our member colleges. If you are a student, faculty, or staff member needing assistance, please contact your college’s facilities or maintenance office directly.
To submit a work request, please log in to Azzier. If you need an Azzier account, please email cfs_admin@claremont.edu. If you are having trouble with Azzier, you need an account code added, or this is an urgent or one-time matter you can also email cfs_admin@claremont.edu or call 909-621-8051.
Please provide:
- College
- Building/Area
- Description of Request
- Contact Information
- An account code
After Hours On Call Process Flowchart
Priority Guidelines
Work orders are prioritized according to the scope of work and follow these guidelines:
Priority 1 – Emergency
Imminent threat to life, property, security or environment. Emergencies receive immediate responses and are mitigated until a permanent repair can be made. Examples are an electrical power failure, an overflowing toilet, inoperable elevators, chemical odors, flooding, critical failures of building HVAC systems, lockouts (keyshop), or broken windows that pose an imminent risk. These requests take precedence over other requests. Emergency requests will be responded to within one hour.
Priority 2 – Urgent
A situation posing a potential threat of personal injury, equipment damage or serious disruption to university operations. Examples are malfunctioning heating and cooling systems, plumbing (continuously running toilets/faucets), graffiti, flickering office lights and problems affecting the security of facilities. Urgent requests will be responded to within 24 hours during normal business hours.
Priority 3 – Routine
Non-emergency repairs that do not pose an immediate risk to facilities, systems, equipment or components. Examples are repairing or replacing door hardware; patching and repainting; checking, inspecting, servicing, and adjusting system components; pruning, trimming, mowing, and fertilizing grounds; repairing or replacing obsolete, worn, broken, missing or damaged ceiling tiles; and systems or components that don’t immediately interfere with the university’s mission. Routine requests will be scheduled within 5 business days and completed within 15 business days.
Priority 4 -Scheduled
Maintenance or service that does not pose an immediate risk to facilities, systems, equipment, or components. Examples are projects, events, improvements or enhancements to existing infrastructure/equipment/assets, accommodations for campus shuts downs or prior to Semester return. These requests will be scheduled to begin within 90 days of the request.
Azzier Training
Azzier Training Schedule
Azzier training is open to all member institutions. Please note that Azzier is for facilities staff – not for students. Students should reach out to their college’s facilities department for issues on their campus.
Topics covered are noted below; however, special requests can be accommodated. Training occurs on the first Thursday of each month for one hour from 9:00am-10:00am on Zoom. Please rsvp and request the zoom link by emailing CFS_Admin@claremont.edu.
Training Topics:
- How to request Azzier access
- How to submit a Work Request
- How to log-in to Azzier
- How to run a query in Azzier
- How to look up the status of a work order
- Reviewing priority codes in Azzier
- Special topics
2025 Schedule:
July 10, 2025
August 7, 2025
September 4, 2025
October 2, 2025
November 6, 2025
December 4, 2025
To request a link to the zoom call, please email CFS_Admin@claremont.edu
Labor Rates
Labor Rates
Labor Rates
Disclaimer:
- After-hours calls (outside of 8:00AM to 4:30PM, Monday through Friday) will be billed at time and a half the standard hourly rate.
- A minimum of two hours will be charged for after-hours call ins.
- Work can be scheduled in advance outside of normal business hours and be billed at the standard hourly rate, for more information contact cfs@services.claremont.edu
Standard Hourly Rates:
- Building Automation Systems | $105/hr
- Carpentry | $75/hr
- Electrical | $105/hr
- HVAC | $99/hr
- Key Shop | $75/hr
- Low Voltage | $105/hr
- Machine | $80/hr
- Paint | $75/hr
- Plumbing | $99/hr
- Preventative Maintenance | $52/hr
- Project Management | $100/hr
- Utility | $73/hr
- Welding and Fabrication| $94/hr
Campus Contacts
Campus Contacts
Requests from colleges and affiliates come through the institution’s facilities or maintenance office.
To request maintenance and repair services for The Claremont Colleges and its affiliates, please use the contact information below:
- Campus Safety 24/7 Dispatch for all emergency/safety issues
- Phone: (909)-607-2000
- Email: dispatch@claremont.edu
- Website: services.claremont.edu/campus-safety/
- The Claremont Colleges Services and non-college institutions
- Phone: (909) 621-8051
- Email: cfs@services.claremont.edu
- Website: services.claremont.edu/cfs
- Work Requests: Azzier Login
- Claremont Graduate University
- Phone: (909) 607-7765
- Email: CGU.Facilities@cgu.edu
- Website: https://my.cgu.edu/facilities/
- Work Requests: https://gates.sodexonet.com/adfs/services/trust
- Claremont McKenna College
- Phone: (909) 621-8112
- Email: storyhouse@claremontmckenna.edu
- Website: https://cmc.edu/facilities
- Work Requests: Work Request Portal
- Harvey Mudd College
- Phone: (909) 621-8226
- Email: facilities@hmc.edu
- Website: hmc.edu/facilities-maintenance/
- Work Requests: Facilities Department Website
- Keck Graduate Institute
- Phone: (909) 607-0144
- Email: facilities@kgi.edu
- Website:
- Work Requests:
- Pitzer College
- Phone: (909) 621-8411
- Email: facilities@pitzer.edu
- Website: pitzer.edu/offices/facilities
- Work Requests: Work Request Portal
- Pomona College
- Phone: (909) 621-8300
- Email: fcs.admin@pomona.edu
- Website: Pomona.edu/administration/facilities-campus-services
- Work Requests: Work Request Portal
- Scripps College
- Phone: (909) 621-8281
- Email: maintenance@scrippscollege.edu
- Website: scrippscollege.edu/offices/offices-and-services/facilities
- Work Requests: Work Request Portal
- Rancho Santa Ana Botanical Gardens
- Phone: (909) 625-8767 ext 232
- Email: info@calbg.org
Current Projects
Current Projects
Current Projects
ACC Solar Carport
Scheduled Start of Construction: Summer 2025
Design efforts are ongoing for new solar carports at the ACC public and fleet parking lots. These carports will provide shade, helping to lower our carbon footprint, reduce reliance on the electrical grid, and virtually eliminate ultraviolet damage to fleet vehicles and equipment.
North Campus Property (Formerly Claremont School of Theology)
Assessment and Stabilization: Initiated November 2024
The assessment and stabilization of the North Campus property are focused on implementing a uniform keying system and removing hazardous materials, debris, and dead vegetation. The structures, along with their mechanical, electrical, and data infrastructure, are being evaluated to determine their remaining useful life, necessary repairs, and components requiring replacement. Given the age of the buildings, challenges related to accessibility, lead paint, asbestos, and earth stability are anticipated.
Future Projects
ACC EV Charging Stations Estimated Start Date: 2026
TCCS is planning between 11 and 20 level 2 charging stations in the parking lot. A Level 2 charger typically takes 4 to 10 hours to fully charge a vehicle depending on the vehicle and the size of the battery. Two level 3 charging stations are planned for the Storage Yard. A Level 3 three charging station usually takes approximately 15 – 20 minutes to achieve an 80% charge.
Talks have begun with Electric Vehicle charging station providers to provide this service immediately after the Solar Carports are completed.
Honnold Library Landscape Masterplan
Scheduled Completion: Pending funding
Another Library improvement project is the development and implementation of the Landscape Masterplan. The grounds surrounding the library will be refreshed with new and additional drought-tolerant plants and outdoor furniture. The Agave plants will be removed, and a stately Oak tree will be planted outside the south entrance.
Student Services Building
Scheduled Completion: Project is Paused
The Student Services Building project is paused as the Council of Presidents directed TCCS leadership to explore alternate options. Several options are being explored with a decision on next steps anticipated in spring 2025.
Completed Projects
ACC Landscape Refresh
Completed: January 2025
The ACC Landscape is the latest project to the ongoing enhancements at the Administrative Conference Center. This improvement program began with upgraded signage to reflect the relocation of the Campus Safety offices to ACC. Recent landscaping upgrades include the removal of agave plants and dead or dying vegetation, the installation of new irrigation systems, enhanced lighting, and the introduction of water-efficient, California-friendly plantings. Recycled river rocks were used to create accenting streams that frame the entrances, while a new outdoor covered break area was also added to the space.
Relocation of HEO
Completed: July 2023
The Health Education Outreach Office moved from Tranquada to the Phone Office Building at 330 E. 8th Street. The building was unused for a period to time and required substantial refurbishment: the interior was completely stripped down to the studs and rebuilt to meet modern standards, including the addition of WiFi, network connectivity, updated electrical systems, plumbing, heating and cooling, new lighting, and carpeting. The facility now features ADA-compliant access and a new roof, which meets current accessibility and safety requirements.
Honnold Third Floor Refresh
Completed: Summer 2024
The latest project at the Library is the third-floor refresh. The nature of the project required the work to be completed in phases. The first phase was done during the winter of 2023 break, continued in spring 2024 break, and was completed in the summer of 2024. The work included new carpeting, painting and accessibility improvements to the restrooms.
Facility Resources
Facilities Resources
Facility Resources
After Hours On-Call Process Flow Chart
Central Facilities Services is located at the intersection of Mills Ave. and 1st Street (official address 101 S. Mills Ave, Claremont, CA 91711).
Directions:
From Los Angeles
Take the 10 Freeway East and exit at Indian Hill. Turn left and change to the right lane. Turn right on 1st Street, turn right at the ACC (Administrative Campus Center).
From Orange County
Take the 57 Freeway North to the 10 Freeway East and exit at Indian Hill. Turn left and change to the right lane. Turn right on 1st Street, turn right at the ACC (Administrative Campus Center).
From the Inland Empire
Take the 10 Freeway West and exit at Indian Hill. Turn right and stay in the right lane. Turn right on 1st Street, turn right at the ACC (Administrative Campus Center).
From the Pasadena area
Take the 210 Freeway East and exit at Towne Ave. Turn right and stay in the left lane. Turn left on Foothill Blvd. Turn right on Indian Hill and change to the left Lane. Turn left on 1st Street, turn right at the ACC (Administrative Campus Center).
