Campus Safety has a new home!
Contact Campus Safety
Campus Phone | Ext 7-2000 or 7-7233 (7-SAFE)
Cell Phone or Off-Campus Phone |
(909) 607-2000 or (909) 607-7233 (SAFE)
Email | dispatch@claremont.edu
Campus Safety
Administrative Campus Center
101 South Mills Avenue
Claremont, CA, 91711
(Click to Enlarge)
Programs and Services
Welcome!
Hello and welcome to the Department of Campus Safety at The Claremont Colleges Services. I am privileged to work with an incredible team dedicated to providing a safe, secure, and peaceful environment for our vibrant academic community.
Our diverse team of professionals works around the clock to help ensure the safety and well-being of all students, faculty, staff, and visitors. We understand that safety and security are fundamental to the educational experience, and our mission is to serve the campus community while respecting the rights and dignity of all persons.
The Campus Safety team comprises the AVP and Director of Campus Safety & Emergency Services, Captain/Assistant Director, Lieutenant, six sergeants, six corporals, and 15 patrol officers. Our outstanding staff includes our Administrative Assistant, Clery Coordinator, and ten dispatchers. Every one of these professionals is committed to your safety.
(To see our organizational chart, click here).
A Community Partnership in Safety
As a community-focused department, we firmly believe in the power of relationships and communication. We collaborate with the broader campus community across the “7C’s”, local law enforcement, and public safety organizations to proactively address safety concerns and develop comprehensive, effective responses to various situations.
We encourage you to explore our website for resources and information about our services, safety tips, and important updates about ongoing initiatives. Here, you can also learn to report a crime or concern, request a safety escort, or sign up for our emergency notification system.
Your input, questions, and concerns are vital to our continual improvement. We are committed to open, transparent communication and invite you to contact us anytime. Through our collaborative efforts, we can enhance the safety and security of our shared campus environment.
My staff and I look forward to working with the entire campus community to cultivate relationships and develop partnerships to provide a safe and supportive environment for faculty, staff, residents, visitors, and students to learn and grow.
Sincerely,
Mike Hallinan
Assistant Vice President and Director of Campus Safety and Emergency Services
The Claremont Colleges Services
MISSION, VISION AND VALUES
Our Mission, Vision and Values at The Claremont Colleges Services Campus Safety Department are the guiding principles we rely upon to effectively serve our community.
Our mission statement articulates our reason for being, our primary goal, and how we intend to accomplish it. It serves as a guidepost for all our decisions, actions, and strategies, and helps us stay focused on what matters most. Our vision statement, on the other hand, paints a picture of our desired future state, the world we want to create, and the impact we seek to have. It inspires us to aim higher, think bigger, and pursue bold and ambitious goals.
Our values are the guiding principles that underpin our culture, behaviors, and relationships. They reflect what we stand for, what we believe in, and what we consider important. Our values shape our attitudes and actions, and help us build trust, respect, and collaboration with each other and with our stakeholders.
Together, our mission, vision, and values create a framework for success, aligning our efforts, inspiring our teams, and engaging our stakeholders. By living up to our mission, working towards our vision, and embodying our values, we can create a meaningful impact and achieve our goals.
MISSION:
The Campus Safety Department of The Claremont Colleges Services is dedicated to working in partnership with our community to foster a safe and inclusive environment. Our commitment is to serve The Claremont Colleges community by protecting individuals and property to the best of our ability while striving for excellence in all our endeavors.
VISION:
Our aim is to attain the utmost level of ethical conduct and excellence in delivering services to The Claremont Colleges community while employing a staff that reflects the growth and diversity of our community.
Our commitment is to invest in the success of the women and men serving in the Campus Safety Department by providing opportunities for personal growth, advancement, and training.
VALUES:
Integrity – Recognizing the difference between right and wrong and having the determination to do what is right, regardless of the consequences. This is how we lead by example.
Quality Service – Our goal is to deliver the highest quality of service to The Claremont Colleges community.
Accountability – Accepting responsibility for our decisions and actions.
Respect – A value that guides our interactions with others. We honor the worth, dignity, and diversity of every individual, and treat everyone with courtesy, kindness, and empathy. We foster a culture of mutual respect, open communication, and inclusivity, where all ideas and perspectives are valued and heard.
Teamwork – We value teamwork as the foundation of our success. We believe in working collaboratively and supporting each other to achieve our goals, while fostering an environment of respect, trust, and open communication.
If you are on campus call 911 or campus safety by dialing extension 7-2000 or 7-7233
From cell phone or off-campus phone call (909) 607-2000 or (909) 607-7233
If you would like to remain anonymous, you can report an incident as a silent witness. Note: this form is not intended for reporting emergencies or crimes-in-progress.
Remember:
- Emergency phones are located throughout the campuses for a direct, automatic connection to Campus Safety.
- Some phones have blue lights, some phones are red or orange in boxes
- The Campus Safety dispatcher has the phone locations and will dispatch an officer to your location when the phone is activated, whether you talk or not.
- Please stay near the phone if possible and describe your urgent need while an officer responds.
- Use emergency phones for danger, fire, medical emergency, crimes-in-progress or suspicious activity.
- Most residence halls have exterior campus phones. Use them to call Campus Safety as needed at 7-2000.
- Safety Escort service: call anytime at extension 7-2000.
While Campus Safety officers respond to your needs, any other needed agencies such as police, fire, medical, etc., will be directed to the location as needed by the Campus Safety dispatcher. Campus Safety officers will clear the way and guide other emergency service providers to your exact location, and you will get the service faster if the call goes to Campus Safety first. Officers know the campus streets and buildings and are trained in first aid response. Campus Safety has a close working relationship with the Claremont Police Department and the Los Angeles County Fire Department and local ambulance providers.
Safety Escorts – Safety Escorts are available for all members of The Claremont Colleges. Safety Escorts are provided by uniformed Campus Safety Officers, who will respond to the location of person requesting the escort and accompany the student, staff or faculty member by foot or vehicle to the desired destination. Please note that due to COVID safety protocols, any escorts provided by vehicles will have passenger occupancy limits.
Safety Escorts can be made by calling Campus Safety’s 24-hour Dispatch Center at 909-607-7233 (909-607-SAFE), or by calling extension 7-7233 from any on-campus landline telephone. Requests can also be made by using the LiveSafe app, available for iOS and Android devices.
Emergency Response – Campus Safety provides the following emergency response services: first-responder to emergencies, provider of first aid until the arrival of paramedics; apprehension of suspects; provide first aid and medical assistance . Campus Safety also takes reports of crimes and incidents for Claremont Police Department investigation and assists law enforcement and other emergency service providers.
Crime Prevention – Campus Safety proactively works to prevent crime from occurring through around-the-clock safety escorts; patrolling all campus streets, byways and interior areas; monitoring alarms and surveillance cameras; providing security and traffic control at special events and performances; providing crime prevention and security education; bicycle theft prevention – register your bike FREE; electronics device registration form can help locate lost or stolen devices.
Parking Information
All vehicles parked at The Claremont Colleges must display a valid parking permit or authorized guest parking permit.
Vehicle Registration
All vehicles parked The Claremont Colleges must display a current parking permit or guest parking permit. Students, faculty, and staff can create their vehicle registration account at The Claremont Colleges Vehicle Registration. When creating an account, if your ID number begins with a zero (0), do not enter the zero. Do not include the dash (-) or number after the dash. Once the account is created, please visit the Campus Safety Office during the hours of 8:00am – 5:00pm to register your vehicle your vehicle and obtain a parking permit. You will need to show your Claremont Colleges ID Card, Driver’s License, and the vehicle’s DMV registration. A vehicle is not registered until a parking permit has been issued by Campus Safety.
Appealing A Citation
If you disagree with your parking citation you have the option to submit an appeal within 10 days of receiving the citation. The Traffic Appeals Committee will review your appeal and all related documents. Please utilize our online form, which you can access through the provided link below.
Visitor Parking
Visitors may obtain a guest parking pass at the appropriate office of the College they are visiting; Admissions, Human Resources, Facilities, Dean of Students, etc.
PARKING FAQ
I saw a traffic accident. What should I do?
Firstly, notify Campus Safety so that the appropriate help can be sent. Tell the dispatcher the exact location of the accident and if you think anyone is injured or hurt. Stay on the phone until the dispatcher instructs you to end the call.
Why are the vehicle registration fees different for each campus?
The vehicle registration fee is determined by each campus and billed to your student account.
How much of my vehicle registration fees go to Campus Safety?
None. All vehicle registration fees are collected by each of the campuses.
I will have a car on campus for the next few days. Do I really have to register it?
Yes. All vehicles parked at The Claremont Colleges must be registered at Campus Safety or display a guest parking permit.
I have a friend who will be visiting me for a few days. Do they have to register their car?
Yes. All vehicles parked at The Claremont Colleges must be registered or display a guest parking permit. Your friend can apply for a guest parking permit at your College.
I just brought a car on campus. How much time do I have before I have to register it?
You have three days to register the vehicle after bringing it to The Claremont Colleges. You may, however, still be cited for failure to register until you register your vehicle. You can appeal these citations.
I just switched cars. The old car was registered. What should I do?
Contact Campus Safety and provide your student I.D. number and a copy of the new vehicle’s DMV registration card, and we will update your record. Failure to do so may cause your vehicle to receive citations even though you have a registered vehicle on file. Registration numbers are issued to specific vehicles and are not transferable.
I received a citation for parking in a student lot that was not on my home campus. Why?
Student Parking Permits are only valid at the student’s home campus.
I take classes at campuses other than my home campus. What should I do?
You can apply for permission to park on another campus. To apply, see the Dean of Students at your campus and ask for a petition to park on another campus. They will petition the campus that you want to park on. If permission is granted, Campus Safety will be advised to provide you with authorization to park at the approved campuses. You will be notified by either the Dean of Students Office or Campus Safety of the outcome of your request.
Why am I prohibited from parking in a red zone or fire lane if I am only parked for a minute?
Areas designated as fire lanes are done so for the sole reason of the safety of the college community. This is so the fire department can readily get to people who may need their help. A lot of their life-saving equipment is on their fire trucks, and seconds saved could mean the difference between life and death for someone. The fire department can also levy huge fines against the campuses because fire lanes are blocked.
Why am I prohibited from parking in a loading zone if I am only parked for a minute?
Loading docks are for the purpose of vendors making deliveries, such as food, mail, or supplies. Many delivery companies, if they cannot unload when their trucks arrive, will leave. This may cause additional delivery charges and unnecessary delays.
How much money does Campus Safety get for writing citations?
None. All citation fees are collected by the violator’s campus and billed to their student accounts.
What happens if I refuse to register my vehicle with Campus Safety?
Your vehicle is subject to be booted or towed and removed from campus property.
I received a citation that I do not think I deserved. What can I do?
You can appeal a parking citation within 10 days of the issuance date. Appeal forms are available on the Campus Safety website.
My vehicle was booted or towed by Campus Safety. What should I do?
Contact Campus Safety. Advise the dispatcher that your vehicle was booted or may have been towed. In order for your vehicle to be released from the towing company, you will be required to register your vehicle. Campus Safety will authorize the towing service to release the vehicle.
Sometimes I see the Claremont Police Department on campus writing citations. Why is this?
The Claremont Police Department is authorized to enforce all state and city laws on the campuses. Even though The Claremont Colleges are private property, all state and local laws apply here.
Bicycle Registration
Please register your bicycle with our provider 529 Garage. Bicycle registration is free and may help recover your bike if it is lost or stolen.
Campus Safety is pleased to offer the following tips and services to enhance your experience at The Claremont Colleges:
LiveSafe is a smartphone app that helps members of The Claremont Colleges find resources and information as well as communicate suspicious or hazardous activities to Campus Safety.
- Download the free app from the App Store or Google Play.
- Once you have downloaded, select your college or university’s name.
- Fill out all fields under the user profile, and add emergency contacts
- Add at least three emergency contacts. They should be close friends or family who are in a position to help
- Allow “Push Notifications” to be enabled in your “settings.” The campus department will also send alerts through SMS, email, and push notifications
- Turn location services on. Police rely on GPS data to better serve and protect you. When you report an incident or make a call, police will know exactly where you area making a report from so they can respond quickly and accordingly.
Links:
- Rideshare Safety Tips
- Campus Safety Special Event Staffing Request
- Create a Vehicle Registration Account
- Important Bike Safety & Rules of the Road Information
- The Claremont Colleges Care Guide
- Campus Security Authority (CSA) Incident Form
- Drone Flight Registration
- TCC Policy Governing Unmanned Aerial Vehicles
- Air Map App for UAV Operators
- The Claremont Colleges Map
- Campus Safety Plan 2023
- TCCS Employee Emergency Notification Registration
- Active Assailant Training Video
- TCCS Assailant Information