Campus Safety
Contact Campus Safety
Campus Phone | Ext 7-2000 or 7-7233 (7-SAFE)
Cell Phone or Off-Campus Phone |
(909) 607-2000 or (909) 607-7233 (SAFE)
Email | dispatch@claremont.edu
Campus Safety
Administrative Campus Center
101 South Mills Avenue
Claremont, CA, 91711
(Click to Enlarge)
Programs and Services
Welcome!
Hello and welcome to the Department of Campus Safety at The Claremont Colleges Services. I am privileged to work with an incredible team dedicated to providing a safe, secure, and peaceful environment for our vibrant academic community.
Our diverse team of professionals works around the clock to help ensure the safety and well-being of all students, faculty, staff, and visitors. We understand that safety and security are fundamental to the educational experience, and our mission is to serve the campus community while respecting the rights and dignity of all persons.
The Campus Safety team comprises the AVP and Director of Campus Safety & Emergency Services, Captain/Assistant Director, Lieutenant, six sergeants, six corporals, and 15 patrol officers. Our outstanding staff includes our Administrative Assistant, Clery Coordinator, and ten dispatchers. Every one of these professionals is committed to your safety.
(To see our organizational chart, click here).
A Community Partnership in Safety
As a community-focused department, we firmly believe in the power of relationships and communication. We collaborate with the broader campus community across the “7C’s”, local law enforcement, and public safety organizations to proactively address safety concerns and develop comprehensive, effective responses to various situations.
We encourage you to explore our website for resources and information about our services, safety tips, and important updates about ongoing initiatives. Here, you can also learn to report a crime or concern, request a safety escort, or sign up for our emergency notification system.
Your input, questions, and concerns are vital to our continual improvement. We are committed to open, transparent communication and invite you to contact us anytime. Through our collaborative efforts, we can enhance the safety and security of our shared campus environment.
My staff and I look forward to working with the entire campus community to cultivate relationships and develop partnerships to provide a safe and supportive environment for faculty, staff, residents, visitors, and students to learn and grow.
Sincerely,
Mike Hallinan
Assistant Vice President and Director of Campus Safety and Emergency Services
The Claremont Colleges Services
MISSION, VISION AND VALUES
Our Mission, Vision and Values at The Claremont Colleges Services Campus Safety Department are the guiding principles we rely upon to effectively serve our community.
Our mission statement articulates our reason for being, our primary goal, and how we intend to accomplish it. It serves as a guidepost for all our decisions, actions, and strategies, and helps us stay focused on what matters most. Our vision statement, on the other hand, paints a picture of our desired future state, the world we want to create, and the impact we seek to have. It inspires us to aim higher, think bigger, and pursue bold and ambitious goals.
Our values are the guiding principles that underpin our culture, behaviors, and relationships. They reflect what we stand for, what we believe in, and what we consider important. Our values shape our attitudes and actions, and help us build trust, respect, and collaboration with each other and with our stakeholders.
Together, our mission, vision, and values create a framework for success, aligning our efforts, inspiring our teams, and engaging our stakeholders. By living up to our mission, working towards our vision, and embodying our values, we can create a meaningful impact and achieve our goals.
MISSION:
The Campus Safety Department of The Claremont Colleges Services is dedicated to working in partnership with our community to foster a safe and inclusive environment. Our commitment is to serve The Claremont Colleges community by protecting individuals and property to the best of our ability while striving for excellence in all our endeavors.
VISION:
Our aim is to attain the utmost level of ethical conduct and excellence in delivering services to The Claremont Colleges community while employing a staff that reflects the growth and diversity of our community.
Our commitment is to invest in the success of the women and men serving in the Campus Safety Department by providing opportunities for personal growth, advancement, and training.
VALUES:
Integrity – Recognizing the difference between right and wrong and having the determination to do what is right, regardless of the consequences. This is how we lead by example.
Quality Service – Our goal is to deliver the highest quality of service to The Claremont Colleges community.
Accountability – Accepting responsibility for our decisions and actions.
Respect – A value that guides our interactions with others. We honor the worth, dignity, and diversity of every individual, and treat everyone with courtesy, kindness, and empathy. We foster a culture of mutual respect, open communication, and inclusivity, where all ideas and perspectives are valued and heard.
Teamwork – We value teamwork as the foundation of our success. We believe in working collaboratively and supporting each other to achieve our goals, while fostering an environment of respect, trust, and open communication.
For emergencies on campus, call 911 or Campus Safety at extension 7-2000 or 7-7233 (7-SAFE).
From cell phone or off-campus phone, dial (909) 607-2000 or (909) 607-7233 (SAFE).
If you prefer to remain anonymous, you can report an incident as a silent witness. Please note: this form is not intended for reporting emergencies or active crimes.
Remember:
- Emergency phones are located throughout campus for direct, automatic connections to Campus Safety.
- Some phones have blue lights, while others are red or orange in boxes.
- When activated, the Campus Safety dispatcher will see the phone’s location and send an officer, even if you don’t speak.
- Stay near the phone, if possible, and provide details about your emergency while waiting for assistance.
- Use emergency phones for threats, fire, medical emergencies, active crimes, or suspicious activity.
- Most residence halls have exterior emergency phones — use them to call Campus Safety at extension 7-2000.
- For a Safety Escort, call extension 7-2000 at any time.
While Campus Safety officers respond to your situation, the Campus Safety dispatcher will also direct any necessary agencies, such as police, fire, or medical services, to the location. Officers will clear the path and guide emergency responders to your exact location, ensuring quicker service when the call goes through Campus Safety first. Officers are familiar with campus streets and buildings, and they are trained in first aid. Campus Safety works closely with the Claremont Police Department, Los Angeles County Fire Department, and local ambulance providers.
Safety Escorts – Safety Escorts are available for all members of The Claremont Colleges. Uniformed Campus Safety officers will respond to escort students, staff, or faculty members to their desired destination, either on foot or by vehicle. Please note that vehicle escorts have passenger limits due to COVID safety protocols.
To request a Safety Escort, call Campus Safety’s 24-hour Dispatch Center at (909) 607-2000 or (909) 607-7233 (SAFE), or extensions 7-2000 / 7-7233 (7-SAFE) from any on-campus landline. You can also use the LiveSafe app (available for iOS and Android devices) to make a request.
Emergency Response – Campus Safety provides the following emergency services: first-response to emergencies, first aid until paramedics arrive, suspect apprehension, and medical assistance . Campus Safety also takes crime reports for Claremont Police Department investigations and collaborates with law enforcement and emergency responders.
Crime Prevention – Campus Safety works proactively to prevent crime by offering 24/7 safety escorts, patrolling campus streets and areas, monitoring alarms and surveillance cameras, providing security and traffic control at events, and offering crime prevention education. For bicycle theft prevention, you can register your bike for free; electronics can also be registered to help recover lost or stolen devices.
Parking Information
Vehicle Registration
All vehicles parked at The Claremont Colleges must display a valid parking permit or authorized guest parking permit. Students, faculty, and staff can create their vehicle registration account at The Claremont Colleges Vehicle Registration website.
Once your account is created, please visit the Campus Safety office Monday through Friday, between 8:00 AM – 5:00 PM, to register your vehicle and obtain a parking permit. You will need to present your Claremont Colleges ID Card, driver’s license, and the vehicle’s DMV registration. Your vehicle is not registered until a parking permit has been issued by Campus Safety.
Visitor Parking
Visitors can obtain a guest parking pass at the appropriate office of the college they are visiting, such as Human Resources or Facilities.
Appealing A Citation
If you disagree with your parking citation, you can submit an appeal within 10 days of the issuance date. The Traffic Appeals Committee will review your appeal and all related documents. To submit your appeal, please use our online form, which can be accessed through the link below.
PARKING FAQ
I saw a traffic accident. What should I do?
Call Campus Safety so they can send help. Give the dispatcher the exact location of the incident and any information regarding potential injuries. Remain on the line until the dispatcher tells you to hang up.
Why are the vehicle registration fees different for each campus?
The vehicle registration fee is determined by each campus and billed to your student account.
How much of my vehicle registration fees go to Campus Safety?
None. All vehicle registration fees are collected by the individual campuses.
I will have a car on campus for the next few days. Do I really have to register it?
Yes, all vehicles parked at The Claremont Colleges must be registered with Campus Safety or display a guest parking permit.
I have a friend who will be visiting me for a few days. Do they have to register their car?
Yes, all vehicles parked at The Claremont Colleges must be registered or display a guest parking permit. Your friend can apply for a guest parking permit at your college.
I just brought a car on campus. How much time do I have before I have to register it?
You have three days to register your vehicle after bringing it to The Claremont Colleges. However, you may still receive citations for “Failure to Register” within that time, though can appeal these citations.
I just switched cars. The old car was registered. What should I do?
Contact Campus Safety so we can update your record. Failure to do this may result in citations for your vehicle, even if you have a registered vehicle on file. Registration numbers are issued to specific vehicles and are not transferable.
I received a citation for parking in a student lot that was not on my home campus. Why?
Student parking permits are only valid at your home campus.
I take classes at campuses other than my home campus. What should I do?
You can apply for permission to park on a campus other than your home campus. Contact the Dean of Students at your campus and request a petition to park on another campus. They will submit the petition to the campus where you wish to park. If approved, Campus Safety will grant you authorization to park at the approved campus.
Why am I prohibited from parking in a red zone or fire lane if I am only parked for a minute?
Parking in red zones or fire lanes is prohibited, even for a brief period, to ensure the safety of the college community. These areas are designated for emergency vehicles to quickly access people in need of help. Fire trucks carry critical life-saving equipment, and every second matters in emergency situations. Additionally, blocking fire lanes can result in substantial fines for the campus from the fire department.
Why am I prohibited from parking in a loading zone if I am only parked for a minute?
Loading docks are designated for vendors making deliveries, such as food, mail, or supplies. If delivery trucks cannot unload on time, they may leave, causing additional charges and delays.
How much money does Campus Safety get for writing citations?
Campus Safety does not receive any money from writing citations. All citation fees are collected by the violator’s campus and billed to their student accounts.
What happens if I refuse to register my vehicle with Campus Safety?
If you refuse to register your vehicle with Campus Safety, it may be towed and removed from campus property at the owner’s expense.
My vehicle was towed by Campus Safety. What should I do?
Contact Campus Safety immediately. Inform the dispatcher that your vehicle may have been towed. To have your vehicle released, you will need to register it. Campus Safety will then authorize the towing service to release the vehicle.
Sometimes I see the Claremont Police Department on campus writing citations. Why is this?
The Claremont Police Department is authorized to enforce all state and city laws on campus. Although The Claremont Colleges are private property, state and local laws apply here.
Bicycle Registration
Register your bicycle for free with 529 Garage. This registration can assist in recovering your bike if it is lost or stolen.
Campus Safety is pleased to offer the following tips and services to enhance your experience at The Claremont Colleges:
LiveSafe is a smartphone app designed to help members of The Claremont Colleges access resources, report suspicious or hazardous activities, and communicate with Campus Safety.
To get started:
- Download the free app from the App Store or Google Play.
- After downloading, select your college or university’s name.
- Complete the user profile and add emergency contacts. Be sure to add at least three emergency contacts, such as close friends or family who can assist you in an emergency.
- Enable “Push Notifications” in your settings to receive alerts via SMS, email, and push notifications.
- Turn on location services. Police rely on GPS data to respond quickly and accurately to your reports, ensuring faster assistance.
Links:
- Immigration Concerns
- Rideshare Safety Tips
- Event Security Staffing Request
- Create a Vehicle Registration Account
- Important Bike Safety & Rules of the Road Information
- The Claremont Colleges Care Guide
- Campus Security Authority (CSA) Incident Form
- Drone Flight Registration
- TCC Policy Governing Unmanned Aerial Vehicles
- Air Map App for UAV Operators
- The Claremont Colleges Map
- Campus Safety Plan 2024
- Active Assailant Training Video
- TCCS Assailant Information
- Citizen Complaint Form