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Workday Support Services

Workday Support Services is a department within TCCS and a service provider to The Claremont Colleges (TCC) and the California Botanic Garden. The primary hub of support for Workday and related systems, Workday Support, leads and supports strategic initiatives via collaborative relationships across TCC to create integrated, secure, and dependable systems, processes, and practices that support efficient and cost-effective operations across TCC. Workday Support works closely with key personnel across Human Resources, Payroll, Financial and Administrative functions, Academic Personnel, IT, and institutional leadership to provide exemplary support and services to all faculty, staff, and students in Workday. Workday is the centralized, cloud-based software solution TCC has implemented to manage human resources, payroll, finance, and benefits across TCC. To request our services or report an issue relating to Workday or other related systems, please contact your business or human resources offices.

Contact Workday Support Services

Amy Harrell
Director of Workday Support Services
Amy.Harrell@claremont.edu

Administrative Campus Center
101 South Mills Avenue
Claremont, CA 91711

Programs and Services

Wendy Munoz – Workday HCM & Payroll Specialist

Arlene Chubbuck – Senior Financial Business Systems Analyst

Conrad Cortes – Systems Specialist

Catalina Chaidez – Workday HCM and Security Analyst

Asghar Zaidi – TCCS – Junior Workday HCM Analyst

To request our services or report an issue relating to Workday or other related systems, please contact your business or human resources offices.

Dormakaba doesn’t have set dates for their maintenance but reserves specific times in the event they require to push a patch or perform maintenance.  This does not mean that this will occur every week, only as needed.  Timeclocks can still be used and will store punches, but no updates to/from Workday will occur until maintenance is complete.

Weekly Maintenance: Saturday 7 am to 1 pm EST
Monthly Maintenance: Saturday 1 pm to 5 pm EST
Quarterly Maintenance: Saturday 5 pm to 9 pm EST