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Monsour Counseling and Psychological Services
For after-hours emergencies or if you are in crisis, call the number listed above and dial “1” when prompted to be connected with an on-call therapist.
Contact MCAPS
Monsour Counseling and Psychological Services
Phone | (909) 621-8202 Fax | (909) 621-8482
Crisis Line | (909) 621-8202 Dial “1”
Monsour Counseling and Psychological Services
Tranquada Student Services Center – 1st Floor
757 College Way Claremont, CA, 91711
Helpful Resources
MCAPS Fact Sheet
Printable Wallet Crisis Card
The Claremont Colleges Care Guide
MCAPS Entrance Counseling Form
Entrance Counseling Survey
Upload Entrance Counseling Survey
Graduate Student FAQs
Mental Health Resources for Graduate Students
Frequently Asked Questions
All medical services provided students by Student Health Services are strictly confidential. The only way a parent or any other individual may have access to private medical information is by written consent signed by the patient, naming the specific person(s) and any medical information that is to be released. Release of information form
All students may request a copy of their medical records. This release of information form or a written request must be submitted. This request should include the name of the school the student is attending/attended, year of graduation, list of information requested, and the manner of delivery (mailed or picked up by the patient). It must be dated and signed by the patient. The form can be dropped off at SHS, uploaded to the Online Health Portal, or emailed to shs.records@claremont.edu. The records will then be copied and delivered according to the patient’s request. A small fee for copying may be charged. Medical records are also available directly to students through their Online Health Portal.
Student Health Services closes for one week for training in August and for winter break. However, most of your medical records, including test results, visit notes, and billing information, are available directly to you through the online health portal (link: https://shshealthportal.cuc.
CGU and KGI will offer services for medical and mental health visits through 7CHealth – The Claremont Colleges telehealth provider. You can learn more about services and book a visit using the 7C TimelyCare website. Please remember to use your campus email.
CGU Students: The CGU Dean of Students office has compiled additional information here that may assist you during this transition.
CGU and KGI students are no longer eligible for services at SHS or MCAPS as of July 1, 2023. As a courtesy, SHS provides this listing of resources for consideration by CGU and KGI students.
In addition, CGU and KGI students can obtain telehealth care 24/7 at no cost through 7C Timely Care (https://app.timelycare.com/auth/login). CGU and KGI students can also contact their insurance plan to find a list of in-network providers.
Students needing to transfer care can get their medical records to submit to their new provider. You can obtain your SHS records using the Health Portal: https://shshealthportal.cuc.claremont.edu/confirm.aspx.
MCAPS records are available by request. Please review the MCAPS website at https://services.claremont.edu/mcaps/faqs/ for answers to frequently asked questions, mental health resources, and information on obtaining your medical records. Please note that MCAPS medical records transfer will be unavailable from May 30th through August 1st, annually.
In order to improve equity and timeliness of access to mental health services at MCAPS, we will now offer a Rapid Access service model. Every student at The Claremont Colleges requesting MCAPS services will be seen for a brief 20-25 minute initial assessment appointment, generally within a few days of contacting MCAPS. During that initial appointment, students will describe their presenting concerns, and be assessed as appropriate for brief, goal-directed therapy at MCAPS or referred out for long-term, more intensive, or more specialized treatment. These changes are based on recommendations from the review panel that spoke with students, staff and faculty at the 7Cs in the Fall of 2019, and we see these changes as the best way to ensure equitable, timely access to mental health care for all students.
We will no longer use a session-limit model where all students are entitled to 8 sessions specifically. Rather, we will offer this brief initial assessment universally, with the goal of connecting each student as quickly as possible to appropriate mental health care.
Yes, every student seeking mental health support should first schedule an initial assessment. During that appointment, if the therapist determines the student’s presenting issues are appropriate for brief, goal-directed therapy, they can schedule a therapy intake appointment. In most cases, we can accommodate student requests for a particular therapist, although sometimes this may result in a longer wait for a therapy intake appointment.
Yes, you can certainly request a specific therapist. Please note that requests for a specific person may result in a longer wait for the appointment.
No. If you are sure that medication management is the only mental health support you are looking for, it’s OK to schedule a one-hour initial medication evaluation directly with one of the MCAPS psychiatrists. If you are seeking continued medication services with a psychiatrist you have previously worked with, you can schedule a 30-minute ongoing medication check appointment. However, if you are not sure whether you need medication or not, or if you think you may also want other mental health services or referrals, a brief initial assessment is appropriate.
Please note that, due to the complexity of licensing laws and the challenges of providing telehealth care, psychiatrists may not be able to provide medication management for all students in all locations. Please feel free to schedule an initial visit with one of our psychiatrists, and they will consult with you to determine whether telehealth visits are appropriate in your case; if not, we will be glad to assist you in finding the right care in your home area.
Students may also use the following link to request referrals directly: https://services.claremont.edu/mcaps/off-campus-therapy-referral-request/
Yes, it is fine to schedule a brief assessment if you currently reside outside the state of California, including outside the U.S. The MCAPS therapist will consult with you about what type of mental health support you are seeking and will help you find appropriate care in your local area.
Study abroad physicals are available by appointment at SHS. Study abroad physicals are generally not available same-day so we recommend scheduling well in advance of the due date of the forms.
When you schedule a study abroad physical, we will ask what country or countries you plan to study in or travel to during your time abroad. This allows us to ensure that you are given the correct information for medical needs for the country in which you will study. The appointment for study abroad forms generally takes about an hour. The cost for the physical is $45. Many immunizations that might be needed for travel abroad are also available at an additional cost. Please bring your study abroad forms with any patient/student sections completed and arrive to SHS 10 minutes prior to your scheduled appointment.
Historical/childhood immunizations are required to be available to SHS providers prior to completing your forms, and the form cannot be signed off without them. When scheduling, the receptionist will let you know if you need to upload any immunization records. If records are not uploaded, or if you do not have access to historical immunization records, your appointment will be converted to an immunization review visit. This will allow a provider to review any records that you do have, and order titers and/or immunizations as needed. Your study abroad forms will not be completed on this visit, and you will need to return to SHS for a follow-up visit in 1-2 weeks to complete the forms.
Sports physicals are available by appointment at SHS. Sports physicals are generally not available same-day so we recommend scheduling well in advance of the due date.
Sports physicals generally take about an hour. The cost for sports physicals is $20. Please bring the sports physical form (can you link the attached document here?) with the patient section completed and arrive to SHS 10 minutes prior to your scheduled appointment time.