Please submit the TCCS Central Facilities Services Event Support Form. Central Facilities Services will respond to your request within 72 hours and open a work order for support services and/or equipment rentals.
A key request is processed within 24 hours; however, the request can take up to a week for a key to be cut by the locksmith if the key is not part of department inventory. The key shop makes every effort to respond to all key requests within 72 hours of receipt of a completed original key request form. Please submit the form to cfs_admin@claremont.edu.
CFS does not loan these items. Please check with your campus facilities department or submit a work request to cfs_admin@claremont.edu or call Admin Team at (909) 621-8051 if assistance is needed.
Work orders are prioritized according to the scope of work and follow the guidelines below: Priority 1 - Emergency Imminent threat to life, property, security or environment. Emergencies receive immediate responses and are mitigated until a permanent repair can be made. Examples are an electrical power failure, an overflowing toilet, inoperable elevators, chemical odors, flooding, critical failures building hvac systems, and overflows, lockouts (keyshop), or broken windows that pose an imminent risk. These requests take precedence over other requests. Emergency requests will be responded to within one hour. Priority 2 - Urgent A situation posing a potential threat of personal injury, [...]
There are a three-ways to request services: Email your request to cfs_admin@claremont.edu Call (909) 621-8051 and a representative will assist you over the phone. Our work order system, Azzier. If you would like access to Azzier, please reach out to cfs_admin@claremont.edu
101 S. Mills Ave, in the Administrative Campus Center (ACC) building Campus Map Directions: From Los Angeles Take the 10 Freeway East and exit at Indian Hill. Turn left and change to the right lane. Turn right on 1st Street, turn right at the ACC (Administrative Campus Center). From Orange County Take the 57 Freeway North to the 10 Freeway East and exit at Indian Hill. Turn left and change to the right lane. Turn right on 1st Street, turn right at the ACC (Administrative Campus Center). From the Inland Empire Take the 10 Freeway West and exit at Indian Hill. Turn right [...]
Director, managers, and supervisors are listed on the CFS Staff List
Once you have submitted a work request it will be processed by our admin team, dispatched to the appropriate craft supervisor, and scheduled to be completed by the shop technicians. We have strived to improve Azzier's email notifications to keep you informed when the status of your work order changes. If you are not receiving emails from Azzier, please reach out to cfs_admin@claremont.edu and we will update your profile. If you have any questions about the status of a work order, you can email cfs_admin@claremont.edu to request a status update. Please provide the Work Order number in your inquiry.
Yes, Azzier training is open to all member institutions. Topics covered are noted below; however, special requests can be accommodated. Training occurs on the first Thursday of each month for one hour from 9:00am-10:00am on Zoom. Please rsvp and request the Zoom link by emailing CFS@services.claremont.edu. Training Topics: How to request Azzier access How to log-in to Azzier How to run a query in Azzier How to look up the status of a work order Reviewing priority access in Azzier Special topics 2025 Schedule: April 3, 2025 May 1, 2025 June 5, 2025 July 3, 2025 August 7, 2025 September 4, [...]
The equipment rental list is available through Central Facilities Services, along with the associated rental prices and the trades they belong to. Please note the equipment must only be used by Facilities personnel, and hourly labor rates will apply. Hourly labor rates can be found at services.claremont.edu/cfs under Billable Rates. Please review our equipment rental rates linked below. CFS Equipment Rental Rates
