What is the safe senders list?

2025-10-15T09:00:40-07:00

The safe senders list is a feature that allows you to specify email addresses or domains that you trust. Emails from senders on your safe senders list are less likely to be sent to your Junk Email folder or quarantined.

What is the safe senders list?2025-10-15T09:00:40-07:00

How do I release an email from quarantine?

2025-10-15T09:00:03-07:00

To release a legitimate email from quarantine: 1. While in your quarantine panel, select the email you want to release. 2. Look for a "Release message" or "Request release" option (you will need to request release for High Confidence Phish emails).

How do I release an email from quarantine?2025-10-15T09:00:03-07:00

How do I review an email in quarantine?

2025-10-15T08:58:34-07:00

Access your quarantine (either through the link in the Spam Quarantine notification email or directly by going to https://security.microsoft.com/quarantine). Locate the email you want to preview and check the box to the left. Look for the option "Preview message". This will open a preview window where you can see the email's Subject, Sender, and Content without releasing it.

How do I review an email in quarantine?2025-10-15T08:58:34-07:00

How often should I check my quarantine? Do I have to take action on every email?

2025-10-15T08:56:47-07:00

Reviewing your quarantine once a day or a few times a week is a good practice, especially if you are expecting important emails that might have been mistakenly quarantined. You do not have to take action on every email. Many quarantined emails will be malicious or unwanted, and you can simply let them expire. You only need to take action if you recognize a legitimate email that has been incorrectly quarantined.

How often should I check my quarantine? Do I have to take action on every email?2025-10-15T08:56:47-07:00

How often will I receive an email notification to check my quarantine?

2025-10-15T08:55:38-07:00

Per organizational settings, if you frequently have emails that get caught up in your quarantine, you will receive a daily TCCS Spam Quarantine Notification email. Emails come from The Claremont Colleges Services <quarantine@messaging.microsoft.com>.

How often will I receive an email notification to check my quarantine?2025-10-15T08:55:38-07:00

How long do messages stay in quarantine if I take no action?

2025-10-15T08:54:02-07:00

The default retention period for messages in Microsoft Defender Quarantine is 30 days. After this period, the messages are automatically deleted.

How long do messages stay in quarantine if I take no action?2025-10-15T08:54:02-07:00

What’s the difference between quarantine and the junk email folder?

2025-10-15T08:53:23-07:00

Quarantine: Holds messages that are considered potentially dangerous or highly suspicious. These messages have been identified by Microsoft Defender as containing malware, phishing attempts, or other significant threats. Access to quarantine might be more restricted, and notifications are often sent about quarantined items. Junk Email Folder: Contains messages that are identified as spam or unsolicited bulk email. While these can be annoying, they are generally not considered actively harmful. These messages are usually moved directly to your Junk Email folder in your email client.

What’s the difference between quarantine and the junk email folder?2025-10-15T08:53:23-07:00

Is Microsoft Defender enabled for my email?

2025-10-15T08:51:31-07:00

Yes, Microsoft Defender Quarantine is already enabled for your email, and you don't need to manually enable it. Your IT administrators configure and manage these security features.

Is Microsoft Defender enabled for my email?2025-10-15T08:51:31-07:00

What is Microsoft Defender Quarantine?

2025-10-15T08:50:03-07:00

Microsoft Defender Quarantine is a feature that holds potentially harmful or suspicious email messages that have been filtered out by Microsoft's security systems. This prevents these messages from reaching your inbox, protecting you from potential threats like malware, phishing attempts, and spam.

What is Microsoft Defender Quarantine?2025-10-15T08:50:03-07:00

What if I have a spill, clean-up, or need a towel dispenser filled?

2025-03-13T14:58:05-07:00

For spills, immediate clean-ups, or filling of dispensers, please contact Central Facilities Services at CFS@services@claremont.edu or call (909) 621-8051. We will dispatch a custodian as soon as possible.

What if I have a spill, clean-up, or need a towel dispenser filled?2025-03-13T14:58:05-07:00
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