Student Health Services frequently asked questions
The medical receptionists attempt to schedule the first available appointment that works with your schedule. You may request any provider or specific day and time, with the understanding that this may result in a longer waiting time for the appointment.
You can schedule an appointment online through My Health Portal. Alternatively, you can call (909) 621-8222 to speak with a medical receptionist who will assist you. You may also schedule an appointment in person at Student Health Services.
Yes, Student Health Services does have the ability to draw blood and collect other lab specimens. We send the samples to Quest Laboratories for processing. However, a valid lab order from a provider is needed. If you need a lab order, please call to schedule an appointment with one of our providers. If you already have a lab order from an outside provider, please review the “What should I do if I have a lab order from an outside provider?” FAQ for further guidance.
If you receive a Quest lab order form from an outside provider and you have private insurance, please upload the order and the front and back of your insurance card to your online health portal. Once they are uploaded, you can call SHS at (909) 621-8222 to schedule a lab appointment. If you receive a Quest lab order and you are enrolled in SHIP, it is recommended that you see an SHS provider to order the labs. Coverage will generally be better for orders written by an SHS provider. Please upload a copy of the lab order to your online [...]
