Visit the American Red Cross “Find My Certificate” page and follow the instructions. If you require a printed certificate, contact 1-800-RED CROSS (1-800-733-2767) and select the prompt “Training and Certification” for assistance. To help process your request, please have the following information available when you call: course name, course location, date, course instructor’s name, and your name. Most Red Cross certifications, including First Aid/CPR/AED, CPR/AED for Healthcare Providers are valid for two years from the course completion date. If more than two years has passed, you will need to take another class to get recertified.