Student Health Services cannot give a guarantee of a minimum or maximum wait time for non-scheduled visits. Patients will be seen by the nursing staff that will triage and determine if this is an “urgent” matter. Non-urgent matters will be offered a future appointment and will be provided with self-care instructions, or will be referred to a local urgent care center.

You can schedule an appointment with any provider. If you have been given a recommendation for a provider or would like to see a different provider than you’ve seen in the past, simply make the request at the time you make your appointment. There is no requirement to provide a reason for the change.

Although it is helpful for the receptionist making the appointment to know why you wish to see a provider, you can tell the receptionist that it is a “personal matter.” Please be advised that in some instances, if the provider is not given complete information, a follow-up appointment may need to be scheduled.

Medication verification notes can be given if you miss class or are late to class due to an appointment. Please let your provider know during your visit if you will require a medical verification note.

The medical receptionists attempt to schedule the first available appointment that works with your schedule. You may request any provider or specific day and time, with the understanding that this may result in a longer waiting time for the appointment.

You can schedule an appointment online through My Health Portal. Alternatively, you can call (909) 621-8222 to speak with a medical receptionist who will assist you. You may also schedule an appointment in person at Student Health Services.