If you believe Microsoft Defender Quarantine is incorrectly flagging legitimate emails (either incoming or outgoing):

1. Check your safe senders list: Ensure recipients you frequently communicate with are on your safe senders list.

2. Review your email content: Sometimes, certain keywords or attachments can trigger spam filters. Try to avoid using overly suspicious language or attachments when possible.

3. Report false positives: Most quarantine interfaces provide an option to report a message as not junk or a false positive when you release it. This helps Microsoft improve its filtering accuracy.

4. Contact your IT support: If the issue persists or your outgoing emails are being quarantined, contact your organization’s IT support immediately by emailing ITHelp.Desk@claremont.edu or using the IT Support Portal.