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SpeakUp TCCS

At The Claremont Colleges Services we are committed to conducting our business and services ethically in compliance with the state and federal laws. SpeakUp TCCS is meant to provide a means for concerned persons to confidentially report such violations.

The leadership of The Claremont Colleges Services (TCCS) is dedicated to providing an environment where all members of our community feel safe and respected. It is of equal importance that we operate with a commitment to respect, honesty and integrity in accordance with applicable laws, regulations, policies and procedures. TCCS, its employees, the colleges and all those with whom TCCS conducts business benefit from ethical and professional conduct.

TCCS makes every attempt to deal in a timely and appropriate manner with any conduct that is inconsistent with this commitment.

We encourage any individual who has concerns to report it immediately. SpeakUp TCCS uses Convercent, an external third-party reporting service that offers multiple ways to share issues. You may choose to file anonymously.   

To report a concern:

What is SpeakUp TCCS

SpeakUp TCCS uses Convercent, an external third-party reporting service, to provide an efficient and confidential resource to ask questions about or report ethical and legal violations in the organization. When you file a report, you will receive a tracking number that will allow you to check on the status of your report, to provide updated information or to answer additional questions.

What types of concerns can I report using SpeakUp TCCS?

You are encouraged to use SpeakUp TCCS if you have witnessed or suspect unethical, aggressive or violent behavior, harassment, theft, substance abuse, violations of TCCS, local, state or federal policies, unsafe conditions, and financial and auditing irregularities.

In any situation where there is an immediate danger to yourself or others, call 911.

How do I know if my concern should be reported or if I have a question about compliance?

    There are several ways to initiate a report:
  • File a report online. In the United States, call toll free (800) 461-9330 to report the issue with the assistance of an external call center representative.
  • From outside the United States, you can place a collect call to +1 (720) 514-4400 to file a report with the help of an external call center representative and language interpreter. The call center supports more than 300+ languages. Additional international dialing instructions are available online.
  • Reporting services are available 24-hours a day, seven days a week.

What happens when I make a report?

When you file a report, you will receive a tracking number that can be used to view the progress (as allowed by confidentiality rules and regulations) of your report, provide follow-ups or to answer additional questions.

Most complaints are initially forwarded to TCCS human resources ("HR") for investigation. The TCCS CEO or other senior leadership will be made aware when necessary and appropriate. Every effort is made to keep the information confidential.

The nature of the investigation will depend on the type of incident but may include examining appropriate documents, identifying additional witnesses and exploring the possibility of additional incidents. While the investigation will be conducted promptly, it will not conclude until all appropriate information has been compiled. When a complaint is found to be valid, the HR or the investigating body will work with senior management to resolve the issue or determine an appropriate course of action.

What type of information will I need to report an incident?

You will be asked to describe the incident with as much detail as you feel comfortable providing. This may include names, dates, locations and witnesses. You are not required to identify yourself.

How do I know that I will not be identified?

We take confidentiality very seriously. TCCS, as well as Convercent, will make every effort to ensure that reporters are only identified as necessary in order to adequately address the complaint and within our ability as defined by policies and local, state and federal laws.

I'm worried about retaliation.

TCCS has a very strict policy against retaliation. If you suspect that you are being retaliated against for filing a report, contact human resources, a member of the senior leadership team or CEO Stig Lanesskog.