How do I know how much my work request will cost so I can budget accordingly?

2025-03-13T14:27:09-07:00

When you submit a non-emergency work request, please ask for an Estimate before proceeding with the work.  Once the Estimate is reviewed and approved by the appropriate Facilities Supervisor, the requester has 10 business days to confirm the cost center to proceed with the work.

How do I know how much my work request will cost so I can budget accordingly?2025-03-13T14:27:09-07:00

My office or work area is too hot/cold, who do I contact?

2025-03-13T14:26:05-07:00

Submit a work request to Central Facilities Services at CFS@services.claremont.edu or call the Admin Team at (909) 607-8130.  Standard temperatures are set at between 68°F to 78°F.  In an effort to limit the carbon footprint associated with campus operations, these parameters have been set to maximize energy use on campus.  Our Building Automations Systems team will triage the call with the AC department and determine the best solution.

My office or work area is too hot/cold, who do I contact?2025-03-13T14:26:05-07:00

What is the turnaround time for a key request?

2025-03-13T13:53:34-07:00

A key request is processed within 24 hours; however, the request can take up to a week for a key to be cut by the locksmith if the key is not part of department inventory.  The key shop makes every effort to respond to all key requests within 72 hours of receipt of a completed original key request form.  Please submit the form to CFS@services.claremont.edu.

What is the turnaround time for a key request?2025-03-13T13:53:34-07:00

What is the turnaround time for service requests?

2025-03-13T13:48:40-07:00

Work orders are prioritized according to the scope of work and follow the guidelines below: Priority 1 - Emergency Imminent threat to life, property, security or environment. Emergencies receive immediate responses and are mitigated until a permanent repair can be made. Examples are an electrical power failure, an overflowing toilet, inoperable elevators, chemical odors, flooding, critical failures building hvac systems, and overflows, lockouts (keyshop), or broken windows that pose an imminent risk. These requests take precedence over other requests. Emergency requests will be responded to within one hour. Priority 2 - Urgent A situation posing a potential threat of personal injury, [...]

What is the turnaround time for service requests?2025-03-13T13:48:40-07:00

What is the procedure for requesting services from Central Facilities Services?

2025-03-13T13:47:16-07:00

There are a three-ways to request services: Email your request to CFS@services.claremont.edu Call (909) 621-8051and a representative will assist you over the phone. Our work order system, Azzier. If you would like access to Azzier, please reach out to CFS@services.claremont.edu

What is the procedure for requesting services from Central Facilities Services?2025-03-13T13:47:16-07:00
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