Student Health Services frequently asked questions

What should I expect if I have Medi-Cal/Medicaid or if I am uninsured?

2024-06-06T12:09:23-07:00

Students with Medi-Cal/Medicaid or students that are uninsured should contact their Dean of Students Office to enquire about the availability of funding to help cover the cost of the Student Health Insurance Plan (SHIP). While there is no cost to see an SHS provider if an appointment is scheduled in advance, there are charges for specific services and supplies. Medi-Cal and Medicaid do not generally cover these services as SHS is an out-of-network provider. If you have Medi-Cal or Medicaid, it is highly recommended that you find a primary care provider within the local community. While Medi-Cal/Medicaid will not cover charges for [...]

What should I expect if I have Medi-Cal/Medicaid or if I am uninsured?2024-06-06T12:09:23-07:00

Will Student Health Services bill my insurance directly?

2024-06-24T14:27:18-07:00

Student Health Services does not offer any insurance billing. An itemized receipt will be available to you within 48 hours of your appointment that can be submitted to your insurance company. Students are responsible for payment of all SHS charges and may make payments directly to SHS within 15 days of the appointment. After 15 days, charges will transfer to your student account at your college.

Will Student Health Services bill my insurance directly?2024-06-24T14:27:18-07:00

What if I cannot pay the charges for service after seeing the medical provider?

2024-06-24T14:26:10-07:00

As a patient, you have the right to decline services for lab or x-ray before they are ordered by the health care provider. Within 48 hours, you will have access to the itemized receipt on your online health portal. You have 15 days from the date of your appointment to make payment(s) on your account at SHS. You may make payments by check, cash, Claremont Cash or credit card. If your bill has not been paid after 15 days, the bill will be sent to your college and the college then will request payment according to their campus policies.

What if I cannot pay the charges for service after seeing the medical provider?2024-06-24T14:26:10-07:00

What does it cost to see the doctor or nurse practitioner?

2024-02-02T12:00:56-08:00

There is no charge for a scheduled appointment to see the doctor or nurse practitioner. However, depending upon your treatment you may be billed for services rendered at the time of your appointment. The following services may result in additional charges: physical examinations, X-rays, lab tests, prescription medicine and other medical procedures. Your provider will discuss your treatment with you explaining the need and cost of additional services. As a patient, you may decline any services. If you do not have a scheduled appointment there will be a non-scheduled visit charge of $15. You will be seen by the nursing staff [...]

What does it cost to see the doctor or nurse practitioner?2024-02-02T12:00:56-08:00
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