Student Health Services frequently asked questions

How can I get medical advice?

2024-02-02T11:59:36-08:00

The Student Health Services for The Claremont Colleges, has a nurse advice phone service. Students can call the office during office hours and speak with a registered nurse for advice or to determine if the student needs to be seen by a medical provider that day or for a future appointment. If the nurse is unable to answer the phone, students may leave a message and the advice nurse will return the call between 9 a.m. to 4 p.m. Students can get self-care help and instructions for conditions, including upset stomach, cold symptoms, fever, sore throat and rash. The nurses can [...]

How can I get medical advice?2024-02-02T11:59:36-08:00

What should I do if I or a friend experiences a sexual assault?

2024-02-02T11:59:36-08:00

People who have experienced a sexual assault have experienced a profound violation. Their sense of safety and predictability has been shattered. Survivors’ reactions may vary profoundly depending on their life circumstances and amount of social support. Student Health and Counseling Services is available to provide support, resources and assistance to students who have experienced a sexual assault. For more information, please see: Important Information About Sexual Assault Information about Date Rape Drugs How to Help a Friend After a Sexual Assault Important Information About How to Contact Project Sister

What should I do if I or a friend experiences a sexual assault?2024-02-02T11:59:36-08:00

Will Student Health Services bill my insurance directly?

2024-02-02T12:01:10-08:00

Student Health Services does not provide any health insurance policy. Students may purchase student health insurance through your college. Many students carry health insurance provided by their parent or guardian. Student Health Services does not directly bill any insurance company. A receipt is provided that can be submitted to an insurance carrier for reimbursement. Students are responsible for payment of all clinic charges at the time of service, or may make payments directly to Student Health Services within 15 days. After 15 days, the charge(s) is transferred to student accounts at your college. For information regarding the Student Accident and Sickness [...]

Will Student Health Services bill my insurance directly?2024-02-02T12:01:10-08:00

What should I do if I have a Cold or Seasonal Influenza?

2024-02-02T11:57:03-08:00

Persons with influenza have some or all of these symptoms: fever, cough, sore throat, runny or stuffy nose, body aches, headache, chills, fatigue, diarrhea and vomiting. These symptoms may last one to two weeks. If you have been diagnosed with influenza, or strongly suspect that you have it, you should follow these recommendations: Get plenty of rest. Drink extra fluids. Warm fluids like tea with honey/lemon and soup may be soothing. Gargle with a salt water solution, mouthwash, or use a throat spray if helpful. Take acetaminophen (Tylenol), ibuprofen (Advil, Motrin), or naproxen (Aleve) to reduce fever and lessen headache and [...]

What should I do if I have a Cold or Seasonal Influenza?2024-02-02T11:57:03-08:00

I think I have the stomach flu, what do I do?

2024-02-02T11:57:03-08:00

Gastroenteritis (stomach flu) is an illness characterized by nausea, vomiting, fever, diarrhea and abdominal cramps. It is most commonly caused by viruses and usually no tests are necessary. More information: What is Gastroenteritis?

I think I have the stomach flu, what do I do?2024-02-02T11:57:03-08:00

My teammate just found out that they have Hand, Foot and Mouth Disease (HFMD). What do I need to know about HFMD?

2024-02-02T11:57:03-08:00

This illness is very common and is caused by a virus that can be transmitted through contact with mucus from the nose, saliva and fluid from open rashes/sores. Symptoms often include flulike symptoms such as a sore throat, fever, reduced appetite, body aches and general malaise. It also often includes a rash/sores, mainly to the mouth, palms of hands and soles of feet. Those infected with the virus normally recover without medical treatment in 7 to 10 days. The virus rarely causes complications. There is not currently a vaccine available for Hand, Foot and Mouth Disease, and treatment options include oral [...]

My teammate just found out that they have Hand, Foot and Mouth Disease (HFMD). What do I need to know about HFMD?2024-02-02T11:57:03-08:00

I’ve heard there is an outbreak of measles in Los Angeles County. What do I need to know about measles?

2024-02-02T11:57:03-08:00

Measles is an acute viral infection.  Initial symptoms usually start within 7 to 14 days of infection but can incubate up to 21 days and may include high fever; cough; runny nose; and red, watery eyes.  Two to three days after symptoms begin, tiny white spots may appear inside the mouth.  Three to five days after symptoms begin, a rash breaks out.  The rash usually begins as flat red spots on the face at the hairline, and then spreads downward to the neck, trunk, arms, legs, and feet.  The rash may become raised and join together as the rash spreads.  After [...]

I’ve heard there is an outbreak of measles in Los Angeles County. What do I need to know about measles?2024-02-02T11:57:03-08:00

My roommate has Mono, how do I know if I have it and what do I do?

2024-02-02T11:57:03-08:00

“Mono” is short for infectious mononucleosis, an illness caused by the Epstein-Barr virus. It is characterized initially by mild headache, tiredness and decreased appetite followed by sore throat, fatigue, swollen glands, fever, muscle aches and sometimes a swollen liver or spleen. Not all people with mono have all of the symptoms and the severity can vary. The symptoms usually last one to four weeks but some people may have lingering fatigue. Mono is a self-limited illness, which means that it resolves itself. There is no medicine that will cure the infection. Patients should rest, drink lots of fluids, use throat lozenges [...]

My roommate has Mono, how do I know if I have it and what do I do?2024-02-02T11:57:03-08:00

What should I know about COVID-19?

2024-02-02T11:57:03-08:00

For the latest COVID-19 information, please visit The Claremont Colleges’ COVID-19 website here.

What should I know about COVID-19?2024-02-02T11:57:03-08:00

What if I cannot pay the charges for service after seeing the medical provider?

2024-02-02T12:00:56-08:00

As a patient, you have the right to decline services for lab or X-ray before they are ordered by the health care provider. At the time of check-out, the medical receptionist will explain all charges to you. You have 15 days from the date of your appointment to make payment(s) on your account. You may make payments by check, cash, Claremont Cash or credit card (Visa/MasterCard). If your bill has not been paid after 15 days, the bill will be sent to your college and the college then will request payment according to their campus policies.

What if I cannot pay the charges for service after seeing the medical provider?2024-02-02T12:00:56-08:00
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