Student Health Services frequently asked questions

What if I do not like the medical provider I saw at SHS, but I need to come back?

2024-02-06T13:48:21-08:00

You can schedule an appointment with any provider. If you have been given a recommendation for a provider or would like to see a different provider than you’ve seen in the past, simply make the request at the time you make your appointment. There is no requirement to provide a reason for the change.

What if I do not like the medical provider I saw at SHS, but I need to come back?2024-02-06T13:48:21-08:00

Can I get birth control at Student Health Services?

2024-02-02T11:58:04-08:00

Student Health Services offers many sexual health services. Birth control may be provided to patients after a brief appointment with a provider. During your appointment, the provider will discuss your needs and options available. A physical examination is not required at the time of your request, but your provider will discuss the need for any future appointments with you. You may request a female provider at the time of making an appointment for any women’s health needs. Student Health Services also offers the following services: pregnancy testing, PAP screening, confidential STI testing, lab work, breast examinations and consultations for personal and [...]

Can I get birth control at Student Health Services?2024-02-02T11:58:04-08:00

What if Student Health Services is closed and I need my information?

2024-02-02T12:02:01-08:00

Student Health Services is closed during the winter and summer breaks. However, you may still submit a written request for medical records. This release of information form or a written request must be submitted. This request should include: the name of the school the student is attending/attended, year of graduation, list of information requested, the manner of delivery (mailed or picked-up by patient) and must be dated and signed by the patient. The records will then be copied and delivered according to the patient’s request. A small fee for copying may be charged. Please allow two weeks for delivery of the records.

What if Student Health Services is closed and I need my information?2024-02-02T12:02:01-08:00

May I have a copy of my medical records?

2024-02-26T11:23:45-08:00

All students may request a copy of their medical records. This release of information form or a written request must be submitted. This request should include the name of the school the student is attending/attended, year of graduation, list of information requested, and the manner of delivery (mailed or picked up by the patient). It must be dated and signed by the patient. The form can be dropped off at SHS, uploaded to the Online Health Portal, or emailed to shs.records@claremont.edu. The records will then be copied and delivered according to the patient’s request. A small fee for copying may be charged. [...]

May I have a copy of my medical records?2024-02-26T11:23:45-08:00

What if I do not want my parents to find out I saw a doctor?

2024-02-02T12:02:02-08:00

All medical services provided students by Student Health Services are strictly confidential. The only way a parent or any other individual may have access to private medical information is by written consent signed by the patient, naming the specific person(s) and any medical information that is to be released. Release of information form

What if I do not want my parents to find out I saw a doctor?2024-02-02T12:02:02-08:00

Can I speak to a provider when the office is closed?

2024-02-02T11:58:04-08:00

The Student Health Services on-call nurse advice line can be contacted by calling SHS at (909) 621-8222. On-call services are available Monday through Friday 5 p.m. until 8 a.m. and 24 hours a day over weekends.

Can I speak to a provider when the office is closed?2024-02-02T11:58:04-08:00

What does it cost to see the doctor or nurse practitioner?

2024-02-02T12:00:56-08:00

There is no charge for a scheduled appointment to see the doctor or nurse practitioner. However, depending upon your treatment you may be billed for services rendered at the time of your appointment. The following services may result in additional charges: physical examinations, X-rays, lab tests, prescription medicine and other medical procedures. Your provider will discuss your treatment with you explaining the need and cost of additional services. As a patient, you may decline any services. If you do not have a scheduled appointment there will be a non-scheduled visit charge of $15. You will be seen by the nursing staff [...]

What does it cost to see the doctor or nurse practitioner?2024-02-02T12:00:56-08:00

When the medical receptionist asks why I want to see the medical provider, can I still make an appointment if I do not want to disclose that information?

2024-02-06T13:49:05-08:00

Although it is helpful for the receptionist making the appointment to know why you wish to see a provider, you can tell the receptionist that it is a “personal matter.” Please be advised that in some instances, if the provider is not given complete information, a follow-up appointment may need to be scheduled.

When the medical receptionist asks why I want to see the medical provider, can I still make an appointment if I do not want to disclose that information?2024-02-06T13:49:05-08:00

May I request a specific doctor, nurse practitioner or appointment time?

2024-02-06T13:50:21-08:00

The medical receptionists attempt to schedule the first available appointment that works with your schedule. You may request any provider or specific day and time, with the understanding that this may result in a longer waiting time for the appointment.

May I request a specific doctor, nurse practitioner or appointment time?2024-02-06T13:50:21-08:00
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